STORE POLICY
RUSSO TIESI Imports policy
At RUSSO TIESI Imports, we are committed to offering our customers a transparent and secure shopping experience. Please read the policies below to understand how operate.
Order Processing
All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along tracking information.
Shipping
We ship our products from New Jersey. Delivery typically takes 2-5 business days depending on your location. Free shipping is available on orders over $100.
payment
We accept Visa, Mastercard, American Express and Apple Pay. All transactions are processed through a secure payment gateway to ensure your data protected.
Return & Exchange
Unopened products in their original condition can be returned within 14 days of delivery. Customers are responsible for return shipping unless the product is damaged or incorrect.
Product Quality Guarantee
We carefully inspect and package every item before shipment. If you receive a damaged or defective product, please contact us immediately at russotiesiwebsite@gmail.com
Privacy Policy
We respect your privacy. Your personal data is only used to process order and will never be shared with third parties.
For any questions regarding our store policies, feel free to contact us at:
Email: russotiesiwebsite@gmail.com. Phone (973)439-7075